You're eligible for a voucher for the full amount that you have paid towards your experience if you test positive for COVID-19 in the 14 days before your experience starts.
Please send proof of your positive COVID-19 test result to us at [email protected] with your name and booking reference. We'll help you through the cancellation process and send you a voucher code for you to use towards a future experience.
For experiences booked on or before January 31st, 2022 please see the applicable COVID-19 Money Back Guarantee.
For experiences booked between February 1st, 2022 and April 30th, 2022, please see the applicable COVID-19 Money Back Guarantee.