If we reschedule a trip because of COVID-19, you’ll be able to choose to:
- Keep your booking in place and attend the trip on the new dates.
We’ll move your booking to the rescheduled experience automatically; you won't have to do anything!
- Cancel your booking and receive a 100% refund.
If you can’t attend the new dates, you'll need to let us know so that we can cancel your booking and begin the refund process for you. We'll outline the process and time frame for requesting a refund in the postponement email.