Updated April 29th, 2022
This guarantee applies to customers who booked an experience on or after May 1st, 2022 and who are due to travel on or before December 31, 2022.
Our COVID-19 money back guarantee entitles you to a full refund if:
- The experience is canceled by Campus Vacations.
- The experience is rescheduled to a later date which you don’t wish to attend.
You're entitled to credit for the full amount that you paid towards your experience if:
- You test positive for COVID-19 within 14 days of the experience start date.
If you have COVID-19 related symptoms or test positive during the experience, we'll help to facilitate private accommodation for up to 14 days while you quarantine.
Our COVID-19 Money Back Guarantee is subject to terms and conditions.
For experiences booked on or before January 31st, 2022 please see the applicable COVID-19 Money Back Guarantee.
For experiences booked between February 1st, 2022 and April 30th, 2022, please see the applicable COVID-19 Money Back Guarantee.